Email support: sell-in-may+support@erichchampion.com
We typically respond within 24-48 hours.
Frequently asked questions
How do I analyze a stock?
What does "regime-aware" mean?
How do I interpret the forecast results?
What is a FRED API key and do I need it?
Can I use the app offline?
How accurate are the forecasts?
What data sources does the app use?
Is my data private?
Why aren't there many pattern matches for my stock?
How do I refresh market data?
Troubleshooting guide
Stock data not loading
- Check your internet connection (needed for initial data download)
- Verify the stock symbol is correct (e.g., AAPL not APPL)
- Some symbols may not be available from data sources
- Try refreshing the data
- Restart the app if the problem persists
No pattern matches found
- Lower the similarity threshold in Settings
- The stock may be too new or have insufficient historical data
- The current market regime may be unusual with few comparable periods
- Try selecting a different stock to verify the app is working
Forecasts seem unreliable
- Check the confidence metrics—low confidence means less reliable matches
- Look at the regime consistency—patterns from different regimes are less relevant
- Consider that markets are inherently unpredictable
- Use forecasts as one tool among many in your research
FRED data not updating
- Verify your FRED API key is correct in Settings
- Check that you have internet connectivity
- FRED data updates on their schedule (not real-time)
- Try removing and re-adding the API key
App performance issues
- Close other apps to free up memory
- Clear cached data in Settings if storage is low
- Update to the latest iOS version
- Update Sell in May to the latest version
- Restart your device
Data not refreshing
- Check internet connection
- Verify data sources are accessible (Yahoo Finance, FRED)
- Try manual refresh from Settings
- Some data sources may have rate limits—wait a few minutes and try again
Understanding market regimes
Market regimes are classifications of market conditions. Sell in May detects three dimensions:
- Volatility: Low (calm), Medium (normal), High (uncertain)
- Trend: Trending (clear direction), Mean-Reverting (oscillating), Neutral
- Risk Sentiment: Risk-On (optimistic), Risk-Off (cautious), Neutral
These classifications help the app find more relevant historical comparisons.
System requirements
- iOS: 17.0 or later
- Device: iPhone (iPad support may vary)
- Storage: At least 500MB free space for data caching
- Internet: Required for initial data download and updates
- Permissions: Internet access (for market data)
Getting additional help
Still need help?
If you can't find the answer to your question in our FAQ or troubleshooting guide, please contact our support team:
When contacting support
To help us assist you more effectively, please include:
- Your device model (iPhone model and iOS version)
- Sell in May app version (found in Settings)
- Detailed description of the issue
- Steps you've already tried to resolve the issue
- Screenshots or screen recordings (if applicable)
- Stock symbol(s) you were analyzing (if relevant)
Feature requests and feedback
We value your feedback! If you have suggestions for new features or improvements, please email us at sell-in-may+support@erichchampion.com with "Feature Request" in the subject line. We review all feedback and consider it for future updates.
Educational resources
Want to learn more about market analysis and how to use Sell in May effectively?
- User Documentation - Comprehensive guide to app features
- Privacy Policy - Details about data handling and privacy
Thank you for using Sell in May! We're committed to providing the best possible market analysis experience while maintaining your complete privacy.